Please send the following information - substrate size and type, types of resists, resist thickness(es), minimum feature size, substrate relief ((i.e., highest point – lowest point on substrate in the Z direction), Special situations - Whether you are planning to tape the substrate to another substrate etc
Once you send me the information, read the materials and watched the videos, please shadow a user atleast 2 times. It is best to shadow a user who has similar substrate dimension as yours. After the first shadowing, please go through the reading material again. Please shadow twice. Once you have done the shadowing, please let me know. The next step would be tool training session.